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All Collections TroubleshootingOAuth issues
Internal server error - OAuth
Internal server error - OAuth
Updated over a year ago

Prerequisite

1. API Documentation Review:

Start by revisiting the API documentation. Ensure that you are well-acquainted with the expected response format, including the structure and presence of key objects. This step provides a baseline for identifying discrepancies.

2. Verify API Call Parameters:

Check your API call parameters against the documentation. Confirm that you are sending the correct data and that all required parameters are included. Misconfigurations here can lead to unexpected results.

How to solve it:

#1 Hint

  • Issue description:
    Internal server error - Oauth

  • Reason:
    This is your server response to our get request in the redirection step during the OAuth authorization cycle

  • How to solve it:

    • Make sure your server logs isn’t contains errors and you followed the correct pathway to the app activation process.


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