1. Steps to Create a New Public Theme
Log in to the Zid Partner Dashboard
Go to My Themes → Themes Management
Click Create New Theme
Fill in the theme name, upload the ZIP package
Under Theme Details, define the theme's price, description, display information, Industries, and Catalog sizes.
Industries identify the types of stores your theme is best suited for and help determine where your theme appears when merchants filter the Theme Store by category. Select only industries that accurately match your theme. Learn more about how listing information affects discovery in Improve Your Theme Visibility in the Zid Theme Store.
Catalog Sizes
Select the catalog sizes your theme is designed to support. This helps merchants find themes suitable for their store's number of products.
Available options:
One Product: 1 product
Small: 2–10 products
Medium: 11–100 products
Large: 101–500 products
Mega: 500+ products
You can select multiple options if your theme supports more than one catalog size.
Note: Catalog sizes is a required field when submitting a new theme. Select only the sizes your theme is designed and tested for.
3–9 images
Desktop (4:3) — Max: 1600×1200, Min: 800×600
Mobile (9:16) — Max: 720×1280, Min: 360×640
Accept Zid Terms & Conditions
Click Save Draft or Submit to Publish
2. Steps to Update a Public Theme
If you have a published theme and wish to update it, here's how you can edit or upgrade it to a newer version:
Edit Theme Details & Images
You can modify theme details and images anytime through the partner dashboard. You will be notified upon successful reflection of your changes.
The Detailed Description fields (Arabic and English) support a rich-text (HTML) editor, allowing you to format text, add headings and lists, and insert links and images.
When updating your theme details, review the selected Industries and make sure they still accurately represent the types of stores your theme is designed for. Accurate listing information helps merchants discover your theme through Theme Store filters.
Update Catalog Sizes
You can update the Catalog sizes of an existing theme to ensure merchants can find it using the Theme Store's catalog size filters.
To update your theme's Catalog sizes:
Log in to your Partner Dashboard.
Navigate to Themes → All Themes → Vitrin.
Select the theme you want to update.
Open the Info tab.
Under Catalog sizes, select all the product ranges your theme is designed and tested to support.
Click Save changes.
Review the confirmation message and click Save anyway to confirm.
Note: Themes without a selected Catalog Size are excluded from results when merchants apply Catalog Size filters in the Theme Store. Keep this information accurate to improve your theme's discoverability.
Upload a New Theme Version
Log in to your Partner Dashboard.
In the sidebar navigation, click My Themes → Themes Management.
Click the edit icon next to the published theme, then go to the Update Theme tab.
Choose the change type according to your theme modifications. Note that the version number will increase based on your input.
Upload the updated theme file.
Describe the changes made to the theme (e.g., new features, enhancements).
Click Save Draft to save changes, or Submit to Publish to send the theme update for review.
Changing Your Theme Details
You can modify your theme details and images as long as the theme is in Draft status or if it has been Rejected. Once the review process begins (status changed to In Review), you cannot submit changes until the status updates to Published or Rejected. If changes are required during the review, please contact our support team.
Delete Your Theme
Themes with Draft or Rejected status can be deleted to tidy up your theme list.
Hide Your Theme from the Theme Store
You can temporarily hide a published theme from the Theme Store without unpublishing or deleting it.
Go to Themes → All Themes in the Partner Dashboard.
Find the published theme you want to hide.
Click the hide icon next to the delete icon.
In the confirmation message, click Confirm.
When you hide a theme:
The theme remains published.
It is no longer shown in the Theme Store to new merchants.
Merchants who already purchased or activated the theme keep access.
Their current theme continues to work normally.
You can make the theme visible in the Theme Store again at any time.
Tip: Use this option instead of deleting the theme when you only want to temporarily stop new merchants from accessing it.
Submit Your Theme for Review
Our team reviews new themes for essential features, flexibility, resilience, and performance. The review process takes up to 2 days, and you can track the status through the partner dashboard.
If your theme meets our requirements, it will be considered for approval. If it lacks any requirements or needs major changes, it will be rejected.
Contact Throughout the Review Process
We may contact you via your registered email during the review. Ensure you receive our emails by adding [email protected] to your email service provider’s allowed sender list.
For any concerns, raise a ticket through the partner dashboard help center widget.








