Encountering the user credentials were incorrect can be a perplexing challenge, but fret not, here's a comprehensive guide to help you troubleshoot and resolve the issue efficiently.
Prerequisite
1. API Documentation Review:
Start by revisiting the API documentation. Ensure that you are well-acquainted with the expected response format, including the structure and presence of key objects. This step provides a baseline for identifying discrepancies.
2. Verify API Call Parameters:
Check your API call parameters against the documentation. Confirm that you are sending the correct data and that all required parameters are included. Misconfigurations here can lead to unexpected results.
How to solve it:
#1 Hint
Issue description:
the user credentials were incorrect
Reason:
You have sent invalid scope
How to solve it:
Specify a scope in the request or set a default scope, and double-check your scopes for any typos
make sure your app scopes is right and you have selected the right scopes needed to you app.
Need a further help?
connect with us via chat support and share the cURL command. This will enable us to conduct a more in-depth analysis and provide thorough support.
