This article outlines the payout process for Zid app partners, including invoice generation, payment statuses, tax requirements, and the overall flow for receiving payments for your app.
Payout Process Overview
Once your app is published and merchants begin purchasing or installing it, you are eligible for monthly payouts. Zid follows a structured payment process to ensure timely and transparent settlements.
The invoice and payout flow depends on the tax type configured in the approved agreement for each app.
Payment Flow
Merchant Payment
The merchant pays for your app.
Partner Payment
You receive the purchase details, and the transaction is included in the corresponding payout cycle. One-time fees collected through Zid are also included in the payout for the applicable period.
Invoice Generation
Zid handles invoice generation according to the tax type configured for the app's approved agreement.
Zid Settlement
Zid reviews the payout and settles the partner's amount after the invoicing process is complete.
Accepted Payment Methods
Bank transfer
Other Charges (If Applicable)
Merchant compensation may apply if there is an issue caused by the partner.
Partner Agreements
Shares Calculation
📜 Important:
App partners must sign an agreement with Zid before publishing their service. The agreement includes the revenue share, which may be subject to change based on Zid's approval.
Formula:
Partner Share = (Paid Amount by Merchant Excluding VAT) × Partner Rate
Service | Revenue Model | Default Rate | Settlement Period |
Subscription Apps | % of subscription cost | 20% | Monthly |
Agreement Samples
Partner Invoices
Eligible Taxes
📜 Important:
Partners must consent to tax eligibility before Zid approves their service for publishing.
Invoice handling is determined per app, based on the tax type in that app's approved agreement.
Value-Added Tax (VAT)
Partners operating in Saudi Arabia must provide an active VAT certificate.
Once verified, Zid configures the applicable VAT rate of 15%.
VAT is automatically calculated and included in the invoice.
For apps covered by an approved agreement with the VAT tax type, Zid automatically generates the invoice.
No manual invoice upload is required when the VAT payout is initially created.
The generated invoice amount is:
Partner Share + 15% VAT
Withholding Tax (WHT)
Partners outside Saudi Arabia are subject to WHT:
App partners: 15%
The WHT amount is calculated and deducted from the partner's share amount.
Non-VAT/WHT payouts follow a separate automatic flow and are generated on the 6th of the month for the previous month.
Automatic VAT Invoice Generation
For apps whose approved agreement uses the VAT tax type, Zid automatically generates an invoice for each eligible app and calendar month.
A partner with multiple apps receives a separate invoice for each eligible app.
For example, if a partner has three VAT-eligible apps, three separate invoices are generated for that month.
Invoice Generation Schedule
1st of the month
The invoice generated on the 1st covers the full calendar month that just ended.
Example:
An invoice generated on 1 October covers activity from September.
15th of the month
The 15th is a catch-up run.
It does not generate an invoice for the first half of the current month.
Instead, it generates eligible invoices from previous months that could not be generated during the regular 1st-of-the-month run.
For example, this may happen when a VAT agreement is approved after the 1st.
In many cases, there may be no additional invoice generated on the 15th.
Generation Time
The automated process runs at 03:30 Riyadh time.
If the scheduled date falls on a Friday, Saturday, or national holiday, invoice generation moves to the next working day.
The invoice date is the date on which the invoice is generated.
Where to Find Your Invoice
Once the invoice is generated:
Sign in to the Partner Dashboard.
Go to Payments → Payouts.
Select the App subscriptions tab.
Find the relevant month's payout.
You can filter by Month, or
Search using the payout code.
Click Open details.
Open Attachments.
Select Invoice.pdf to preview or download the invoice.
📜 Important:
You need the appropriate payouts permission to access the Payouts page.
Once the VAT invoice is generated, the payout appears with the Under review status.
The invoice upload box is no longer displayed after the automatic invoice is generated.
Partners are not notified by email or dashboard notification when the automatic invoice is generated. Check the Payments → Payouts page to view the latest payout and invoice.
Invoice Requirements
For VAT-eligible apps, Zid generates the initial invoice automatically.
The following invoice requirements remain relevant when reviewing invoice details or when a corrected invoice must be submitted after rejection.
Basic Information
Company legal name
Zid legal name: شركة القدرة التقنية لتقنية المعلومات والاتصالات (Al-Qudrah Al-Taqniyah for Technology and Communication Company)
CR number and VAT number, if applicable
Bank account details for faster settlement
Invoice Lines
Transactions as individual items or grouped
Total share amount excluding VAT
Other Conditions
Invoice amounts must be in either SAR or USD, according to the applicable partner type.
Partners outside KSA must deduct 15% WHT from the total amount.
Partners inside KSA with VAT must add 15% VAT to the total.
Invoice Requirements by Partner Type
Bank Account Type | VAT Certificate | Currency | Required Fields | Invoice Lines | Notes |
Saudi (Apps) |
✅ Yes |
SAR | Partner legal name; Partner logo (optional); CR number & VAT number; Invoice number & date; Zid legal name: شركة القدرة التقنية لتقنية المعلومات والاتصالات / Al-Qudrah Al-Taqniyah for Technology and Communication Company | List each transaction with partner share and tax paid by merchant, or use a grouped summary with total partner share and total tax paid. Total = Partner share + tax paid | Invoice must be in SAR |
Non-Saudi (Subscription Apps only) |
N/A |
USD | Partner legal name; Partner logo (optional); CR number (if applicable); Invoice date; Zid legal name in Arabic and English | List transactions with partner share only, or use a grouped total. Total = Partner share − 15% WHT | Invoice must be in USD. 15% Withholding Tax applies |
Invoice Samples
Payouts Settlement
Payouts are created based on the applicable tax flow for each app.
VAT Payout Flow
For an app with an approved VAT agreement:
Invoice generation
Zid automatically generates the invoice according to the monthly VAT invoice schedule.
Under review
Once the invoice is generated, the payout appears with the Under review status.
No manual invoice upload is required at this stage.
Finance review
Zid's Finance team reviews the invoice and payout details.
Settlement
Once the invoice is confirmed, payment is processed and the payout status changes to Settled.
Rejection
If Finance rejects the invoice:
The payout includes a note explaining the rejection reason.
The partner receives an email notification.
The partner can upload a corrected invoice.
The system does not automatically regenerate a corrected invoice after rejection.
Non-VAT / WHT Payout Flow
For apps that are not covered by the VAT automatic invoice flow:
On the 6th day of each month, the automatic payout flow runs for the previous month.
The applicable tax treatment, including WHT where required, is applied according to the app's approved agreement.
The payout proceeds through Finance review and settlement.
Missing or Incorrect Invoices
If an expected invoice is missing or you identify incorrect information:
Go to Partner Dashboard → Help & Support → Contact Us.
Contact the support team through the available support chat.
Include the payout code so the team can identify the affected payout.
If an Invoice Is Missing
Common reasons include:
The app is not covered by an approved VAT agreement and therefore follows the separate 6th-of-the-month flow.
The VAT agreement has a 0% VAT rate.
The applicable calendar month has not ended yet.
The payout has already been uploaded, rejected, or settled.
If an Invoice Is Incorrect
If Finance identifies an issue with the generated invoice:
Finance rejects the payout and provides a note explaining the issue.
The partner receives an email about the rejection.
Review the rejection reason in the Partner Dashboard.
Upload a corrected invoice.
If automatic regeneration of the invoice is required, this must be handled through an engineering request.
Required Actions for Finance Admin
Review Invoice
Ensure amounts are accurate.
Verify VAT or WHT as applicable.
Confirm Settlement
Process payment and transfer funds within 3 days.
Upload a receipt once payment is completed.
Reject Invoice, if needed
If an issue is found, reject the invoice.
Provide a clear reason for the rejection so the partner can submit a corrected invoice.
By following this guide, app partners can understand how invoices and payouts are generated, reviewed, and settled, and how to resolve invoice issues when necessary.