This article explains how partner payouts work in the Partner Dashboard, including payout records, invoice generation, tax handling, Finance review, and settlement.
The invoice and settlement process depends on the tax type configured in the approved agreement for each service.
Prerequisites
A Zid Partner account.
A published paid App, Theme, or Template with active transactions.
The appropriate payouts permission to access payout records.
Check Your Payouts
Navigate to Payments → Payouts in the Partner Dashboard.
Select the relevant service type using the available payout tabs, such as:
App subscriptions
Themes
Templates
Use the search function to find a specific payout code or apply filters based on the service name, payout date, or payout status.
Review payout records grouped by month along with their current statuses. Available payout actions include:
Payout Details: Open the payout details to review settlement information, invoice attachments, receipts, or any actions required from you.
Payout Report: Download a detailed sheet containing all transactions associated with a specific payout.
Understanding the Payment Process
The payout process depends on the tax type configured in the approved agreement for each service.
For detailed service-specific guidance, refer to the corresponding payout article:
Shipping partners follow a separate settlement process and are not included in the automatic VAT invoice-generation flow described below.
Automatic VAT Invoice Generation
For Apps, Themes, and Templates whose approved agreement has the VAT tax type, Zid automatically generates the invoice. You do not need to manually upload an invoice when the VAT payout is first created.
Each invoice covers:
One item — one app, theme, or landing page/template
One full calendar month
For example, if a partner has three VAT-eligible apps, three separate invoices are generated for that month.
Invoice Generation Schedule
1st of the month
The regular run generates invoices for the full calendar month that just ended.
Example: An invoice generated on 1 October covers September.
15th of the month
The 15th is a catch-up run.
It does not cover the first half of the current month.
Instead, it generates eligible invoices from previous months that were not generated during the regular run.
For example, this may happen when a VAT agreement is approved after the 1st.
In many cases, no additional invoice is generated on the 15th.
Generation Time
The automatic process runs at 03:30 Riyadh time.
If the scheduled date falls on a Friday, Saturday, or national holiday, invoice generation moves to the next working day.
The invoice date is the date on which the invoice is generated.
View or Download an Automatically Generated Invoice
To access an invoice:
Navigate to Payments → Payouts.
Select the relevant service tab:
App subscriptions
Themes
Templates
Find the relevant month's payout.
Filter by Month, or
Search using the payout code.
4. Click Open details.
5. Open Attachments.
6. Select Invoice.pdf to preview or download the invoice.
📜 Important:
Once the VAT invoice is generated, the payout appears with the Under review status.
The manual invoice upload box is no longer shown after the automatic invoice is generated.
Partners are not notified by email or dashboard notification when the automatic invoice is generated. Check the Payouts page to view new invoices.
Payout Flows
VAT — Apps, Themes, and Templates
For items covered by an approved VAT agreement:
Zid automatically generates the VAT invoice.
The payout moves to Under review.
Zid Finance reviews the invoice and payout details.
Once approved, the payout is processed and moves to Settled.
If Finance identifies an issue:
The payout is rejected.
A rejection note is provided.
The partner receives an email about the rejection.
The partner can upload a corrected invoice.
The system does not automatically regenerate a corrected invoice after rejection.
Non-VAT / WHT Flow
Items that are not covered by the VAT automatic invoice flow use a separate automatic process.
The flow runs on the 6th of each month for the previous month.
The applicable tax treatment is determined by the item's approved agreement.
This includes cases where no VAT applies or withholding tax is applicable.
Shipping Partners
Shipping payouts follow a separate process.
Zid issues the invoice to the shipping partner. The shipping partner then completes the required payment and uploads the corresponding receipt.
Shipping partners are not included in the automatic VAT invoice-generation flow for Apps, Themes, and Templates.
Invoice Requirements
For VAT-eligible Apps, Themes, and Landing Pages/Templates, Zid generates the initial invoice automatically.
The following invoice requirements remain relevant when reviewing invoice details, for non-VAT/manual cases, or when submitting a corrected invoice after rejection.
Basic Information
Company legal name
Zid legal name:
شركة القدرة التقنية لتقنية المعلومات والاتصالاتAl-Qudrah Al-Taqniyah for Technology and Communication Company
CR number and VAT number, if applicable
Bank account details, preferably for faster settlement
Invoice Lines
Transactions as individual items or grouped
Total partner share excluding VAT paid by the merchant
Other Conditions
Invoice amounts must be in SAR or USD, depending on the partner type.
Partners operating outside KSA are subject to WHT:
15% for App partners
5% for Theme partners
Partners operating inside KSA with an eligible VAT agreement must include 15% VAT.
Invoice Requirements by Partner Type
Partner Type | Currency | VAT / WHT | Required Invoice Details |
Saudi bank account with VAT certificate | SAR | Add 15% VAT | Partner legal name; Partner logo (optional); CR number and VAT certificate; Invoice number and date; Zid legal name in Arabic and English; Transaction lines as individual items or grouped; Partner share + tax paid; Total share + VAT |
Saudi bank account without VAT certificate | SAR | No VAT | Partner legal name; Logo (optional); CR number or Freelance certificate; Invoice number and date; Zid legal name in Arabic and English; Transaction lines as individual items or grouped; Partner share only; Total in SAR |
Non-Saudi bank account — Subscription Apps | USD | Deduct 15% WHT | Partner legal name; Logo (optional); CR number if applicable; Invoice date; Zid legal name in Arabic and English; Transaction lines as individual items or grouped; Total = Partner share − 15% WHT |
Non-Saudi bank account — Themes | USD | Deduct 5% WHT | Partner legal name; Logo (optional); CR number if applicable; Invoice date; Zid legal name in Arabic and English; Transaction lines as individual items or grouped; Total = Partner share − 5% WHT |
Payout Statuses
Status | Description |
Pending | A payout that still requires an action before Finance review. This may apply to flows outside automatic VAT invoice generation. |
Under review / In Review | Zid Finance is reviewing the invoice and payout. Automatically generated VAT payouts move directly to this stage. |
Rejected | Finance identified an issue. Review the rejection reason and upload a corrected invoice if required. |
Settled | The payout has been approved and payment has been processed. |
Eligible Taxes (VAT & WHT)
Value-Added Tax (VAT)
Partners operating in Saudi Arabia must provide an active VAT certificate.
The company CR must match the provided VAT certificate.
For eligible items, the VAT amount of 15% is automatically calculated and added to the invoice.
The VAT invoice is generated automatically according to the 1st and 15th schedule.
Withholding Tax (WHT)
Partners operating outside Saudi Arabia are subject to WHT according to the applicable service type:
15% for App partners
5% for Theme partners
The WHT amount is automatically calculated for the payout and deducted from the applicable amount.
Missing or Incorrect Invoices
If an expected invoice is missing or you notice incorrect information:
Go to Partner Dashboard → Help & Support → Contact Us.
Contact the support team through the available support chat.
Include the payout code so the team can identify the affected payout.
If an Invoice Is Missing
Common reasons include:
The item is not covered by an approved VAT agreement and follows the separate 6th-of-the-month flow.
The VAT agreement has a 0% rate.
The relevant calendar month has not ended yet.
The payout has already been uploaded, rejected, or settled.
The payout is for a Shipping service, which follows a different process.
If an Invoice Is Incorrect
If Finance identifies an issue:
Finance rejects the payout and adds a note explaining the reason.
The partner receives an email about the rejection.
Review the rejection note in the Partner Dashboard.
Upload a corrected invoice.
If automatic regeneration is required, it must be handled by the Zid team through the appropriate internal process.