Once your landing page is published and merchants begin purchasing or installing it, if paid, you become eligible for monthly payouts. Zid follows a structured payout process to ensure transparent invoice generation, review, and settlement.
The payout and invoice flow depends on the tax type configured in the approved agreement for each landing page.
Payout Process Overview
For landing pages covered by an approved agreement with the VAT tax type, Zid automatically generates the VAT invoice for each eligible landing page and full calendar month.
You do not need to manually upload an invoice when the VAT payout is first created.
For VAT payouts:
The regular invoice generation run takes place on the 1st of each month for the month that just ended.
An additional run takes place on the 15th to catch eligible invoices from earlier months that were missed during the regular run.
Once the invoice is generated, the payout appears with the Under review status.
The invoice is available from the payout's Attachments section.
Partners are not notified when the automatic invoice is generated, so you should check the Payouts page for new invoices.
Landing pages that are not covered by the VAT automatic invoice flow follow a separate automatic process on the 6th of the month for the previous month.
Where to Access Payouts
Log in to the Partner Dashboard.
Navigate to Payments → Payouts.
Select the Templates tab.
📜 Important: You need the appropriate payouts permission to access this page.
Understanding the Payout Table
Column | Description |
Payout Code | Unique reference ID used to track the payout |
Payout Date | Month associated with the payout record |
Template Name | Name of the landing page receiving revenue |
Partner Share | Your earnings, excluding VAT, based on eligible sales |
Zid Share | Zid’s portion of the transaction |
WHT | Withholding Tax, if applicable |
Payment Status | Current status of the payout |
Payout Details | View payout details, invoice attachments, or upload a corrected invoice when required |
Download Report | View and verify detailed sales data |
Automatic VAT Invoice Generation
For landing pages whose approved agreement uses the VAT tax type, Zid generates the VAT invoice automatically.
Each invoice covers:
One landing page
One full calendar month
If you have multiple eligible landing pages, a separate invoice is generated for each one.
For example, if you have three VAT-eligible landing pages, three separate invoices are generated for that month.
Invoice Generation Schedule
1st of the month
The regular run generates invoices for the full calendar month that just ended.
Example: An invoice generated on 1 October covers September.
15th of the month
The 15th is a catch-up run.
It does not cover the first half of the current month.
Instead, it generates eligible invoices from previous months that were not generated during the regular 1st-of-the-month run.
For example, this may happen when a VAT agreement is approved after the 1st.
In many cases, no additional invoice may be generated on the 15th.
Generation Time
The automated process runs at 03:30 Riyadh time.
If the scheduled date falls on a Friday, Saturday, or national holiday, invoice generation moves to the next working day.
The invoice date is the date on which the invoice is generated.
View or Download Your Invoice
To access an automatically generated invoice:
Go to Payments → Payouts in the Partner Dashboard.
Select the Templates tab.
Find the relevant month's payout.
Filter by Month, or
Search using the payout code.
Click Open details.
Open Attachments.
Select Invoice.pdf to preview or download the invoice.
📜 Important:
Once the invoice is generated, the payout appears with the Under review status.
The manual invoice upload box is no longer displayed after the automatic VAT invoice is generated.
Partners are not notified by email or dashboard notification when the automatic invoice is generated. Check the Payments → Payouts page to view the latest payout and invoice.
Payout Lifecycle & Invoice Statuses
To check and manage your payouts:
Navigate to Payments → Payouts → Templates.
Use Download Report to review detailed transaction data.
Open Payout Details to view invoice attachments, payment information, or upload a corrected invoice when required.
Status | Description |
Pending | A payout that still requires an action before Finance review. This may apply to payout flows that do not use automatic VAT invoice generation. |
Under review / In Review | Zid Finance is reviewing the payout and invoice. Automatically generated VAT payouts move directly to this stage. |
Rejected | Finance identified an issue. Review the rejection reason and upload a corrected invoice. |
Settled | The payout has been approved and payment has been processed. You can access the receipt from the payout details. |
VAT Payout Flow
For landing pages with an approved VAT agreement:
Invoice generated automatically
Zid generates the VAT invoice for the eligible landing page.
No manual invoice upload is required at this stage.
Under review
The payout moves to Under review.
Zid Finance reviews the invoice and payout details.
Rejected, if applicable
If Finance identifies an issue, the payout is rejected.
A note explaining the rejection reason is provided.
You receive an email about the rejection.
You can upload a corrected invoice.
Settled
Once the invoice and payout are approved, Zid processes the payment.
The payout status changes to Settled.
Non-VAT Payout Flow
Landing pages that are not covered by the VAT automatic invoice flow use a separate automatic process.
The flow runs on the 6th of each month for the previous month.
The applicable tax treatment is based on the approved agreement.
This includes cases where no VAT applies or withholding tax is applicable.
Invoice Guidelines
For VAT-eligible landing pages, Zid generates the initial invoice automatically.
The following requirements remain relevant for reviewing invoice details and when you need to submit a corrected invoice after a rejection.
Required Invoice Fields
Company Legal Name
Zid Legal Name:
شركة القدرة التقنية لتقنية المعلومات والاتصالات
Al-Qudrah Al-Taqniyah for Technology and Communication Company
CR Number and VAT Number, if applicable
Bank Account / IBAN
Invoice Currency: SAR or USD
Breakdown of total share excluding VAT
Invoice Requirements by Partner Type
Partner Type | VAT Certificate | Currency | Tax Handling | Required Fields | Invoice Lines |
Saudi (with VAT certificate) | Yes | SAR | Add 15% VAT | Partner legal name; Partner logo (optional); CR number & VAT number; Invoice number & date; Zid legal name in Arabic and English | List each transaction with partner share and tax paid by merchant, or use a grouped summary. Total = Partner share + tax paid |
Saudi (without VAT certificate) | No | SAR | No VAT | Partner legal name; Partner logo (optional); CR number or Freelance certificate; Invoice number & date; Zid legal name in Arabic and English | List each transaction with partner share only, or use a grouped summary of total partner share |
Non-Saudi | N/A | USD | Deduct 15% WHT | Partner legal name; Partner logo (optional); CR number, if applicable; Invoice date; Zid legal name in Arabic and English | List each transaction with partner share only, or use a grouped summary. Total = Partner share − 15% WHT |
Important Dates
VAT Agreements
Date | Action |
1st of each month | Regular automatic invoice generation for the previous full calendar month |
15th of each month | Catch-up run for eligible invoices from previous months that were missed on the regular run |
03:30 Riyadh time | Scheduled invoice generation time |
Friday, Saturday, or national holiday | Generation moves to the next working day |
Non-VAT Agreements
Date | Action |
6th of each month | Separate automatic payout flow for the previous month |
Settlement
Date | Action |
By 10th | Payouts are transferred according to the existing settlement process |
After 14th | Late manually submitted or corrected invoices may roll over to the next settlement cycle |
Missing or Incorrect Invoices
If you cannot find an expected invoice or notice incorrect information:
Go to Partner Dashboard → Help & Support → Contact Us.
Contact the support team through the available support chat.
Include the payout code so the affected payout can be identified.
If an Invoice Is Missing
Common reasons include:
The landing page is not covered by an approved VAT agreement and follows the separate 6th-of-the-month flow.
The VAT agreement has a 0% rate.
The relevant calendar month has not ended yet.
The payout has already been uploaded, rejected, or settled.
If an Invoice Is Incorrect
If Finance identifies an issue with the generated invoice:
Finance rejects the payout and adds a note explaining the issue.
You receive an email about the rejection.
Review the rejection reason in the Partner Dashboard.
Upload a corrected invoice.
The automatically generated invoice is not regenerated through the normal partner flow. If regeneration is required, it must be handled by the Zid team.
Need Help?
For:
Missing payout records
Missing invoices
Rejected or incorrect invoices
Tax clarifications
Other payout-related issues
Go to:
Partner Dashboard → Help & Support → Contact Us
When contacting support about an invoice or payout, include the payout code to help the team investigate the issue.