The Zid Partner Dashboard is your central workspace for managing your partnership with Zid. Whether you're developing applications, publishing themes, monitoring subscriptions, tracking payments, or managing your team, the dashboard brings together the tools you need in one place.
This guide walks you through the dashboard's main sections, explains what you can do in each area, and directs you to detailed guides when you need help completing a specific task.
By the end of this guide, you'll know how to navigate your dashboard and find the tools and information relevant to your work as a Zid Partner.
1. Getting Started with Your Partner Dashboard
Access your dashboard
Visit the Zid Partner Dashboard.
Sign in using your registered partner account credentials.
After signing in, you'll be directed to your main Dashboard page.
If you haven't registered as a Zid Partner, follow the Create Your Partner Account guide to get started.
Understanding the dashboard layout
The dashboard is organized into three main areas:
Area | Description |
Navigation sidebar | Provides access to the main dashboard sections, including Apps, Themes, Payments, and other partner tools. |
Main workspace | Displays information and actions related to the selected section. |
Top navigation bar | Provides access to account-related controls, notifications, language preferences, and other available options. |
The left sidebar is your primary navigation tool. Some sections contain expandable menus that provide access to additional pages and workflows.
Note: The sections and actions available to you may depend on your partner account, enabled services, and team member permissions.
2. Dashboard Overview
Navigation: Partner Dashboard → Dashboard
The Dashboard page is your main starting point. It provides a centralized view of your performance, earnings, subscriptions, and recent activity without requiring you to navigate between multiple sections.
Key performance metrics
At the top of the page, you'll find summary cards highlighting important information about your partner account.
Metric | Description |
Total Income | Displays the income recorded for the selected reporting context. |
Total Subscriptions | Shows the total subscriptions included in the selected view. |
Total Ratings | Provides an overview of ratings associated with your offerings. |
Next Payout | Displays information about your upcoming payout amount. |
These cards help you quickly understand how your offerings are performing.
Note: The values displayed may vary depending on the selected application, reporting period, and available data. Dashboard income figures should not be treated as a substitute for detailed payout records.
Subscription Analytics
The Subscription Analytics section helps you understand subscription activity over time.
You can switch between the available views:
Trial & Paid: Displays the combined subscription activity.
Trial: Focuses on trial subscriptions.
Paid: Focuses on paid subscriptions.
Use these views to monitor subscription trends and understand the distribution between trial and paid activity.
Installation Analytics
The Installation Analytics section provides visibility into installation activity for your applications.
This information helps you:
Monitor installation trends.
Identify periods of increased or decreased activity.
Understand how installation activity changes over time.
Evaluate application adoption alongside subscription performance.
Latest Installs
The Latest Installs section displays recent installation activity.
The table may include information such as:
Field | Description |
Store Name | The merchant store associated with the installation. |
Plan | The subscription plan associated with the installation. |
Install Date | The date the application was installed. |
This section is useful for monitoring recent adoption without opening the full subscriptions list.
Latest Ratings & Reviews
This section provides a quick view of recent ratings and reviews associated with your offerings.
Regularly reviewing merchant feedback can help you identify opportunities to improve the quality and experience of your applications.
Filter dashboard data
At the top of the Dashboard page, you can use the available selection and date-range controls to change the data displayed.
To review a specific reporting period:
Open the Dashboard page.
Use the available dropdown to select the relevant reporting context.
Open the date-range selector.
Choose the desired period.
Review the updated metrics and analytics.
Tip: If a chart displays "No data available for the selected period," try selecting a different date range or reporting context. This message means no data is available for the current selection.
3. Apps
Navigation: Partner Dashboard → Apps
The Apps section is where you create, manage, and monitor applications developed for Zid merchants.
It contains two main pages:
All Apps
Subscriptions
3.1 All Apps
Navigation: Apps → All Apps
The All Apps page provides access to the applications associated with your partner account.
From this page, you can manage the application lifecycle, including creating applications, reviewing existing app information, and accessing available management actions.
Depending on the application and its status, you can use this area to:
Create a new application.
Review existing applications.
Check application status.
Access application details.
Update application information and configurations.
Review installation-related information.
Manage available application settings.
Creating a new application
To start creating an application:
Open Apps → All Apps.
Select the available application creation action.
Choose the appropriate application type.
Complete the required application information.
Follow the relevant application creation and submission process.
The available steps depend on whether you're developing a public or private application.
3.2 Subscriptions
Navigation: Apps → Subscriptions
The Subscriptions page allows you to monitor merchant subscriptions to your applications.
Use it to review subscription activity, track subscription status, and find information about stores that have subscribed to your apps.
Search and filter subscriptions
The subscription list provides controls for locating specific records.
Filter or control | Purpose |
Search | Find a subscription using a merchant store name or Store ID. |
Select App | Display subscriptions associated with a specific application. |
Subscription Status | Filter subscriptions according to their current status. |
Date filters | Narrow results to a selected subscription period. |
Pagination | Control the number of records displayed per page. |
Export All | Export subscription records when the option is available. |
Understanding subscription information
Subscription records can include:
Field | Description |
Store Name / ID | Identifies the merchant store associated with the subscription. |
Plan Name | The subscription plan selected by the merchant. |
Amount Paid | The amount recorded for the subscription. |
Plan Type | Indicates whether the subscription is free or paid. |
Subscription Status | Shows the current subscription state, such as active or expired. |
Start / End Date | Indicates the subscription validity period. |
Installation Status | Shows whether the application has been activated or installed. |
Contact Information | Provides the merchant store's available contact details. |
Recurring | Indicates whether automatic subscription renewal is enabled. |
Important: A merchant's subscription status and application installation status are different. A merchant may have a subscription without having completed the application activation process.
How to find a merchant subscription
Navigate to Apps → Subscriptions.
Select the relevant application if needed.
Search using the store name or Store ID.
Apply the appropriate status or date filters.
Review the matching subscription record.
This is particularly useful when investigating installation issues, subscription questions, or merchant support requests.
4. Themes
Navigation: Partner Dashboard → Themes
The Themes section provides tools for managing themes, product landing pages, analytics, and purchases.
The navigation includes:
All Themes
Product Landing Pages
Dashboard
Purchases
4.1 All Themes
Navigation: Themes → All Themes
The All Themes page is the central location for managing your theme listings.
You can use it to:
View themes associated with your account.
Create and submit themes.
Review theme details and publication status.
Update theme information and supported settings.
Access theme management actions.
Create or update a theme
Navigate to Themes → All Themes.
Select the available creation action to start a new theme, or open an existing theme.
Complete or update the relevant theme information.
Follow the submission or change-request workflow when applicable.
Changes to a published theme may require review before becoming visible to merchants.
For detailed instructions, see Create & Update Your Public Theme.
4.2 Product Landing Pages
Navigation: Themes → Product Landing Pages
The Product Landing Pages section provides access to landing-page offerings associated with your partner account.
Use this section to review and manage the available product landing-page listings and their related information.
For guidance on preparing and publishing themes or landing-page offerings, visit the Theme Support collection.
4.3 Theme Dashboard
Navigation: Themes → Dashboard
The Theme Dashboard provides performance information specifically related to your themes.
This is different from the main Partner Dashboard, which provides a broader overview of your partner account.
Theme-related analytics can include:
Metric | Description |
Total Income | Income associated with your themes. |
Total Activations | The number of recorded theme activations. |
Total Previews | The number of recorded theme previews. |
Activation Analytics | A view of theme activation activity over time. |
Total Purchases | The number of purchases associated with your themes. |
These insights help you understand merchant interest, activation activity, and theme performance.
For more information, see Theme Analytics.
4.4 Purchases
Navigation: Themes → Purchases
The Purchases page provides access to merchant purchase records for your themes.
Purchase information can include:
Store name and URL.
Theme name.
Amount paid.
Purchase date.
This information is useful when tracking theme sales, reviewing merchant purchases, or investigating purchase-related inquiries.
Tip: Use Themes → Dashboard to review overall performance and Themes → Purchases when you need information about individual purchases.
5. Shipping Apps
Navigation: Partner Dashboard → Shipping Apps
The Shipping Apps section is intended for partners who develop and manage shipping-related integrations.
Depending on the available shipping partner tools, this area includes:
Shipping Apps
Dashboard
Orders
Activations
Shipping Apps:
Access and manage the shipping applications associated with your partner account.
Dashboard
Review performance information and available operational metrics for your shipping integrations.
Orders
Access shipping-related order information supported by your integration.
Activations
Review merchant activation activity associated with your shipping applications.
Note: This section is primarily relevant to shipping integration partners. The available operations and information may vary based on your integration.
6. Coupons
Navigation: Partner Dashboard → Coupons
The Coupons section allows partners to manage promotional discount codes for eligible app or theme purchases.
Coupons can help support promotional campaigns and encourage merchant adoption.
Manage your coupons
From the Coupons page, you can review existing promotional codes and access the available coupon management actions.
Coupon information can include:
Coupon code.
Current status.
Discount percentage.
Start and expiration dates.
Redemption or usage information.
Create a coupon
To create a promotional coupon:
Open Coupons from the navigation sidebar.
Select the available coupon creation action.
Enter the required coupon details.
Configure the applicable discount conditions and usage restrictions.
Save the coupon.
Understanding coupon settings
Setting | Description |
Coupon Code | The promotional code merchants enter when redeeming the discount. |
Status | Determines whether the coupon is active or inactive. |
Start / End Date | Defines when the coupon can be used. |
Discount Percentage | The percentage discount applied to eligible purchases. |
Minimum Value | The minimum purchase value required to use the coupon. |
Applicable Selections | Determines which eligible offerings the coupon applies to. |
Targeted Stores | Restricts usage to specified merchant Store IDs when configured. |
Usage Limit | Controls whether the coupon has limited or unlimited redemptions. |
Total Number of Coupons | Sets the overall redemption limit when limited usage is selected. |
Number of Uses Per Store | Restricts how many times an individual merchant store can use the coupon. |
Understanding usage limits
Unlimited: The coupon can be redeemed without a predefined total redemption limit, subject to its other eligibility conditions and validity period.
Limited: The coupon can only be redeemed up to the configured maximum number of times.
You can also restrict usage at the individual store level when supported.
Important: According to Zid's coupon payout rules, coupon discounts are excluded from Zid's share in payout calculations.
Tip: Before making a promotional code available to merchants, review its eligibility conditions, date range, and usage limits to ensure the campaign works as intended.
7. Development Store
Navigation: Partner Dashboard → Development Store
A Development Store provides a merchant-like environment where partners can test their applications and themes before releasing them to merchants.
It is especially useful for validating integration behavior, interface changes, and important merchant workflows.
What can you use a development store for?
You can use development stores to:
Test application installation and functionality.
Validate interactions between apps and the merchant dashboard.
Test API integrations in a development environment.
Preview and test theme behavior.
Verify changes before submitting an app or theme for review.
Identify issues before merchant adoption.
Create a development store
Sign in to your Partner Dashboard.
Navigate to Development Store.
Select the available store creation action.
Complete any required information.
Open the newly created store from your development store list.
Once the store is available, use the provided access information and store entry to enter its merchant environment.
Testing your application or theme
After accessing the development store:
Open the development store's merchant interface.
Install or enable the application or theme you're testing, where applicable.
Complete the relevant merchant workflows.
Verify expected functionality and integration behavior.
Resolve any issues before submitting the final version.
Tip: Use development stores to test important scenarios such as installation, authentication, configuration, storefront display, and checkout-related behavior, depending on your application or theme.
For more guidance on development and publishing, see Integration and Development Cycle.
8. AI Connections
Navigation: Partner Dashboard → AI Connections
The AI Connections section allows you to connect supported AI assistants and development tools to your Zid Partner account through the Partner MCP integration.
This lets supported assistants interact with available partner capabilities according to the access you authorize.
Connect an AI assistant
Navigate to AI Connections.
Copy the MCP server address provided for your partner account.
Open a supported AI assistant or development tool.
Add a custom connector using the provided address.
Follow the browser-based authentication process.
Sign in to your Zid Partner account and approve the connection.
After authorization, you can view the connection from the relevant management interface.
Manage connected assistants
The AI Connections section helps you review connections associated with your partner account.
You can also manage access and revoke an existing connection using the supported connection management actions.
Security note: Only authorize assistants or tools you trust. Review the requested access before approving a connection.
For setup instructions and supported tools, see Connect Your Zid Partner Account to Your AI Assistant.
9. Webhooks
Navigation: Partner Dashboard → Webhooks
The Webhooks section provides visibility into webhook activity associated with your applications.
Webhooks help integrations react to supported events without repeatedly requesting the same information from Zid's APIs.
Monitor webhook activity
Use the available webhook pages and logs to investigate event delivery and integration behavior.
Webhook information can include:
Field | Description |
Store ID | Identifies the merchant store associated with the event. |
Event | The webhook event that occurred. |
Response | The response recorded for the webhook delivery. |
Last Updated | The latest recorded update for the event. |
Action | Available actions such as viewing event details or retrying delivery, where supported. |
Filter webhook logs
Available filters can include:
Application selection.
Date range.
These controls help you narrow webhook activity when investigating integration issues.
Troubleshoot a webhook
When investigating a delivery issue:
Open Webhooks.
Select the relevant application if the filter is available.
Narrow the results to the period when the issue occurred.
Locate the relevant webhook event.
Review the recorded response and delivery details.
Use available retry actions when appropriate.
Important: Webhook logs are a troubleshooting resource and may not provide a complete record during service disruptions. Your integration should also maintain appropriate logging and error handling.
For technical integration details, refer to the Zid Developer Documentation.
10. Partnership
Navigation: Partner Dashboard → Partnership
The Partnership section helps you manage the business and agreement information associated with your relationship with Zid.
This section is relevant when completing formal partnership requirements for eligible public applications, themes, and shipping integrations.
Partnership information
Depending on the partnership process, you may need to provide information about:
The authorized partnership representative.
Contact information.
Business registration information.
Financial contacts.
Required documents and agreements.
Assign a partnership representative
The partnership representative serves as an authorized point of contact for the agreement process.
The representative may be:
The partner account owner.
An authorized member of the partner's organization.
Make sure the selected person is authorized to manage the partnership process and communicate with Zid.
Individual and company information
The information required may differ based on your partner type.
Individual partners | Company partners |
Country and city | Legal company name |
Business or correspondence address | Registered business address |
Identification documents | Commercial registration information |
Applicable freelance documentation | Applicable VAT registration information |
Additional details may be requested depending on the agreement and partner type.
Partnership agreements
The Partnership section also provides access to relevant agreement workflows and records.
Depending on your service type and agreement status, you may be able to:
Review agreement requirements.
Provide the requested partnership details.
Initiate an applicable agreement process.
Track agreement progress.
Review existing agreements.
Access approved agreement documents.
Important: Partnership requirements differ by offering type. Private app activation follows its own process and should not be assumed to require the same agreement workflow as public marketplace offerings.
For more information, see Integration and Development Cycle.
11. Team Management
Navigation: Partner Dashboard → Team Management
The Team Management section allows you to collaborate with colleagues by granting access to your partner account.
You can assign roles and permissions so team members can perform their responsibilities without having unrestricted access to unrelated information.
Add a team member
Open Team Management.
Select the available action to add or invite a member.
Enter the team member's information.
Assign the appropriate role.
Configure the required permissions.
Save or send the invitation.
Invited team members receive instructions for joining the account.
Understanding team member roles
The dashboard supports roles and responsibilities such as:
Role | Typical responsibility |
Manager | Oversees partner activities and authorized management workflows. |
Developer | Manages application or theme development activities. |
Accountant | Reviews authorized financial information. |
Partnership Officer | Manages authorized partnership-related information. |
Other | Supports responsibilities defined by the partner organization. |
The assigned permissions determine what each member can access and manage.
Team member permissions
Available permission categories can include:
Full Permissions: Broad access to the partner account's supported management functions.
View Financials: Access to financial and payment-related information.
Manage Apps: Create, edit, and manage applications.
Manage Themes: Create, edit, and manage themes.
Users Management: Add, update, and manage team members.
Manage Partnership Information: Maintain partnership details and related information.
Manage Development Stores: Create and manage development stores.
The available permissions may depend on the account and role configuration.
Remove a team member
To remove someone who no longer requires access:
Open Team Management.
Locate the relevant member.
Select the available remove or delete action.
Confirm the removal.
Security tip: Give each team member only the permissions required for their responsibilities. Regularly review account access, especially when team members change roles or leave your organization.
12. Payments
Navigation: Partner Dashboard → Payments
The Payments section brings together important financial tools for your partner account.
Depending on your account's financial setup, the available pages include:
Wallet
Payouts
Bank Account
12.1 Wallet
Navigation: Payments → Wallet
The Wallet page provides access to the wallet-related financial information available for your partner account.
Use this section to review the displayed wallet information and any available transaction or balance details.
For specific payout and settlement records, use the Payouts page.
12.2 Payouts
Navigation: Payments → Payouts
The Payouts page allows you to monitor earnings records, review payout statuses, and access invoices and settlement information.
You need the appropriate payouts permission to access this page.
View your payouts
Sign in to your Partner Dashboard.
Navigate to Payments → Payouts.
Select the relevant payout category.
Use the available filters or search to find a payout.
Open the payout record to view its details.
Payout categories
The available categories include:
Category | Description |
App subscriptions | Payout records associated with eligible application subscriptions. |
Themes | Payout records associated with theme purchases. |
Templates | Payout records associated with eligible template or landing-page purchases. |
Search and filter payouts
You can locate payout records using available information such as:
Service name.
Payout code.
Payout date or month.
Payment status.
Understanding payout statuses
A payout record may display statuses such as:
Status | Meaning |
Awaiting Invoice | An invoice or related requirement is pending, depending on the applicable payout process. |
Under Review | The payout or related documentation is undergoing review. |
Rejected | The payout or associated submission requires attention. |
Settled | The payout has completed the applicable settlement process. |
The available statuses and required actions depend on the agreement and payout type.
12.3 View and download invoices
For services covered by an approved VAT agreement, Zid automatically generates applicable invoices.
To access a generated invoice:
Navigate to Payments → Payouts.
Select App subscriptions, Themes, or Templates.
Find the relevant payout record.
Select Open details.
Open the Attachments section.
Select Invoice.pdf to view or download the invoice.
Important: Automatically generated invoices may not be available immediately when a payout record first appears. Invoice handling depends on the approved agreement and applicable generation process.
For complete details about invoices, payout schedules, tax handling, and settlement, see Get Started with Partner Payouts.
12.4 Bank Account
Navigation: Payments → Bank Account
The Bank Account page provides access to banking information associated with your partner account.
Use this section to review or manage available bank account details as permitted by your account.
Tip: Keep your payment and banking information accurate to help prevent payout processing issues.
13. My Profile and Account Settings
You can access personal and account-related controls through the account menu in the upper-right area of the dashboard.
My Profile
The My Profile page contains information associated with your partner account.
Depending on your account type, the information can include:
Full name or developer name.
Email address.
Mobile number.
Country.
Developer or company information.
Development interests and partner profile information.
Some profile information may also be used to identify you or your company to merchants.
Keep these details accurate so Zid can contact you when needed.
Notifications
Use the notification icon in the top navigation bar to review available account updates.
Notifications may relate to activities such as:
Application review updates.
Important account activity.
Payout or financial updates.
Other partner-related announcements.
Check notifications regularly to stay informed about actions that may require your attention.
Language and appearance
The top navigation bar includes interface preferences such as:
Language: Switch between supported dashboard languages.
Appearance: Use the available display or theme control.
These preferences help you customize your dashboard experience.
14. Help & Support
If you encounter an issue or need assistance with your Zid Partner account, you can access support resources from the dashboard.
Open Help & Support
Locate Help & Support in the dashboard interface.
Open the available support widget or support page.
Choose the relevant support option.
Depending on the available support experience, you can access messaging, help resources, feature requests, and platform updates.
Contact support
Use the available messaging option to explain your issue.
Support inquiries may relate to:
Inquiry type | Examples |
Business | Partnership agreements, onboarding, application approval, or account questions. |
Technical | API integration, webhook issues, application functionality, or development questions. |
Financial | Payouts, invoices, VAT, or settlement inquiries. |
When contacting support, provide enough context for the team to investigate your request.
For example:
App or theme name.
Relevant Store ID, where applicable.
Payout code for financial inquiries.
Description of the issue.
Steps to reproduce a technical issue.
Screenshots or error messages, when helpful.
Feature Requests
If you have an idea that could improve Zid's partner experience, use the available Feature Requests option.
When submitting a suggestion, include:
A clear title.
The problem you're trying to solve.
Your proposed improvement.
A practical example or use case.
Supporting screenshots, if relevant.
A detailed request helps the team better understand the proposed enhancement.
Changelog
The Changelog provides information about platform updates and improvements.
Use it to stay informed about new capabilities, enhancements, and relevant changes to the partner experience.
Additional resources
You may also find options for community participation, meetings, and additional support resources, depending on what's available in your dashboard.
For general partner documentation, visit the Zid Partners Help Center.
15. Developer Documentation
If you're building applications, integrating with Zid APIs, or developing storefront themes, the technical documentation provides implementation details beyond this dashboard guide.
Visit the Zid Developer Documentation to explore:
API authentication.
Available endpoints.
Request and response formats.
Webhook events and payloads.
Storefront development resources.
Integration and implementation guidance.
Tip: Use the Partner Help Center for dashboard workflows and partner operations. Use the Developer Documentation when you need technical implementation details or API specifications.
16. Frequently Asked Questions
What's the difference between the main Dashboard and the Theme Dashboard?
The main Dashboard provides an overview of your partner account, including income, subscription activity, installation analytics, and recent activity.
The Themes → Dashboard page focuses specifically on theme-related performance, including activations, purchases, and previews.
Where can I create a new app?
Navigate to Apps → All Apps and select the available application creation action.
For step-by-step instructions, see Create a Public App.
Where can I manage my themes?
Navigate to Themes → All Themes to access theme listings and management options.
How can I check merchant subscriptions?
Go to Apps → Subscriptions. Search for the relevant merchant or filter the list by application, status, or date.
Where can I find my earnings and invoices?
Navigate to Payments → Payouts. Select the applicable payout type and open the relevant payout record.
Generated invoices are available under the payout's Attachments section when applicable.
Why can't I see a particular dashboard section?
Some dashboard pages and actions depend on your account permissions and available services.
If you're a team member, contact your account administrator to verify that you've been granted the required access.
Why does my dashboard show no analytics data?
You may see this message when there is no activity recorded for the selected reporting context or date range.
Try adjusting the reporting period or selection. If you expect data to be available but it remains missing, contact support.
Where can I test my application before publishing?
Use the Development Store section to access a merchant-like environment for testing your application or theme.
How can I give someone access to my Partner Dashboard?
Go to Team Management and use the available invitation or member creation action. Assign the appropriate role and permissions.
Where can I find webhook logs?
Navigate to Webhooks and use the available application and date filters to locate relevant event records.
Where can I manage my AI assistant connections?
Open AI Connections to access your partner MCP connection information and available connection management tools.
Where can I get help?
Open Help & Support in the Partner Dashboard, or visit the Zid Partners Help Center.
17. Related Guides and Resources
Use the following resources when you need detailed instructions beyond this dashboard overview.
Resource | What you'll learn |
How to register and set up your Zid Partner account. | |
Understand the overall process of developing and publishing apps or themes. | |
Create and manage a public marketplace application. | |
Set up a private application for its intended merchant. | |
Create, submit, and update your themes. | |
Understand the theme publication process. | |
Explore theme performance information. | |
Understand payouts, invoices, taxes, and settlement. | |
Set up and manage AI assistant connections. | |
Technical API, integration, and storefront development references. |
For more topics, browse the App Support and Theme Support collections.
Your Zid Partner Dashboard brings together the essential tools for managing your apps, themes, finances, and partnership activities.
Start with the Dashboard to monitor your performance, use the navigation sidebar to access specific workflows, and refer to the related guides whenever you need more detailed instructions.
If you need assistance, the Zid support team is available through the dashboard's Help & Support section.