As a Theme Partner, once your theme is published and merchants begin purchasing or installing it, if paid, you are eligible for monthly payouts. Zid follows a structured payment process to ensure transparent invoice generation, review, and settlement.
The invoice flow depends on the tax type configured in the approved agreement for each theme.
Payout Process Overview
For themes covered by an approved agreement with the VAT tax type, Zid automatically generates the VAT invoice for each eligible theme and full calendar month.
You do not need to manually upload an invoice when the VAT payout is first created.
For VAT payouts:
The regular invoice generation run takes place on the 1st of each month for the month that just ended.
An additional run takes place on the 15th to catch eligible invoices from earlier months that were missed during the regular run.
Once the invoice is generated, the payout appears with the Under review status.
The invoice is available from the payout's Attachments section.
Partners are not notified when the automatic invoice is generated, so you should check the Payouts page for new invoices.
Partners without a VAT agreement follow a separate automatic flow on the 6th of the month for the previous month.
Where to Access Payouts
Go to the Partner Dashboard.
Navigate to Payments → Payouts.
Select the Themes tab.
You need the appropriate payouts permission to access this page.
Understanding the Payout Table
Column | Description |
Code | Unique payout code used to identify and track the payout |
Month | Calendar month associated with the payout |
Item | Name of the theme associated with the payout |
Partner Share | Partner's share amount for the payout period |
Zid Share | Zid's share amount for the payout period |
Withholding Tax | Withholding tax applied to the payout, if applicable |
Status | Current payout status, such as Awaiting invoice, Under review, Rejected, or Settled |
Actions | Open the payout details and access available payout actions |
Automatic VAT Invoice Generation
For themes whose approved agreement has the VAT tax type, Zid generates the VAT invoice automatically.
Each invoice covers:
One theme
One full calendar month
If you have multiple eligible themes, a separate invoice is generated for each theme.
For example, if you have three VAT-eligible themes, you receive three separate invoices for that month.
Invoice generation schedule
1st of the month
The regular run generates invoices for the full calendar month that just ended.
Example:
An invoice generated on 1 October covers September.
15th of the month
The 15th is a catch-up run.
It does not cover the first half of the current month.
Instead, it generates eligible invoices from previous months that were not generated during the regular run.
For example, this can happen when a VAT agreement is approved after the 1st.
In many cases, no additional invoice may be generated on the 15th.
Generation time
The automated process runs at 03:30 Riyadh time.
If the scheduled date falls on a Friday, Saturday, or national holiday, invoice generation moves to the next working day.
The invoice date is the date on which the invoice is generated.
View or Download Your Invoice
To access an automatically generated invoice:
Navigate to Payments → Payouts in the Partner Dashboard.
Select the Themes tab.
Find the relevant month's payout.
Filter by Month, or
Search using the payout code.
Click Open details.
Open Attachments.
Select Invoice.pdf to preview or download the invoice.
📜 Important:
You need the appropriate payouts permission to access this page.
Once the invoice is generated, the payout appears as Under review.
The manual upload box is no longer displayed after the automatic VAT invoice is generated.
Partners are not notified when the automatic invoice is generated, so check the Payouts page regularly.
Payout Details and Reports
Each payout contains the payments associated with that theme and payout period.
You can review the detailed transactions by clicking the Download Report option.
Payout Statuses
Status | Description |
Awaiting invoice | The payout requires an invoice before Finance review. This status applies to payout flows outside automatic VAT invoice generation. |
Under review | Zid Finance is reviewing the payout and invoice. VAT payouts move to this status after the invoice is generated automatically. |
Rejected | Finance identified an issue. Review the rejection reason and upload a corrected invoice if required. |
Settled | The payout has been approved and payment has been completed. |
Payout Lifecycle
VAT Payout Flow
For themes with an approved VAT agreement:
Invoice generated automatically
Zid creates the VAT invoice for the eligible theme.
No manual invoice upload is required at this stage.
Under review
The payout moves to Under review after invoice generation.
Zid's Finance team reviews the invoice and payout details.
Rejected, if applicable
If Finance identifies an issue, the payout is rejected.
A note explaining the rejection reason is provided.
You receive an email about the rejection.
You can upload a corrected invoice.
Settled
Once the invoice and payout are approved, Zid processes the payment.
The payout status changes to Settled.
You can access payment information and receipts from the payout details at any time.Settled
Non-VAT Payout Flow
Themes that are not covered by the VAT automatic invoice flow use a separate automatic process.
The flow runs on the 6th of each month for the previous month.
The applicable tax treatment is based on the approved agreement.
This includes cases where no VAT applies or withholding tax is applicable.
Invoice Guidelines
For VAT-eligible themes, Zid generates the initial invoice automatically.
The following requirements remain useful for verifying your invoice and when you need to submit a corrected invoice after a rejection.
Required Invoice Details
Company legal name
Zid legal name: شركة القدرة التقنية لتقنية المعلومات والاتصالات
CR Number and VAT Number, if applicable
IBAN / Bank Account Details
Invoice currency: SAR or USD
Clear breakdown of total share excluding VAT
Invoice Requirements by Partner Type
To ensure accurate payout processing, invoice requirements vary depending on your bank account location and tax status.
Partner Type | Currency | VAT / WHT | Required Invoice Details |
Saudi bank account with VAT certificate |
SAR |
Add 15% VAT | Partner legal name; Partner logo (optional); CR number and VAT certificate; Invoice number and date; Zid legal name: شركة القدرة التقنية لتقنية المعلومات والاتصالات / Al-Qudrah Al-Taqniyah for Technology and Communication Company; Transaction lines as individual items or grouped; Partner share + tax paid; Total partner share + VAT |
Saudi bank account without VAT certificate |
SAR |
No VAT | Partner legal name; Logo (optional); CR number or Freelance certificate; Invoice number and date; Zid legal name in Arabic and English; Transaction lines as individual items or grouped; Partner share only; Total in SAR |
Non-Saudi bank account |
USD |
Deduct 5% WHT | Partner legal name; Logo (optional); CR number, if applicable; Invoice date; Zid legal name in Arabic and English; Transaction lines as individual items or grouped; Total partner share; Total = Partner share − 5% WHT; Invoice in USD |
Download Sample Invoices
Tax Requirements
Partner Type | Tax Type | Rate |
Saudi partner with approved VAT agreement | VAT | 15% added |
Saudi partner without VAT | No VAT | No VAT added |
Non-Saudi Theme Partner | WHT | 5% deducted |
Important Dates
VAT agreements
1st of each month: Regular automatic invoice generation for the previous full calendar month.
15th of each month: Catch-up run for eligible invoices from previous months that were missed on the regular run.
03:30 Riyadh time: Scheduled invoice generation time.
Friday, Saturday, or national holiday: Generation moves to the next working day.
Non-VAT agreements
6th of each month: Separate automatic flow for the previous month.
Missing or Incorrect Invoices
If you cannot find an expected invoice or notice an issue with an invoice:
Go to Partner Dashboard → Help & Support → Contact Us.
Contact the support team through the available support chat.
Include the payout code so the affected payout can be identified.
If an Invoice Is Missing
Common reasons include:
The theme is not covered by an approved VAT agreement and follows the separate 6th-of-the-month flow.
The VAT agreement has a 0% rate.
The relevant calendar month has not ended yet.
The payout has already been processed, rejected, or settled.
If an Invoice Is Incorrect
If Finance identifies an issue:
Finance rejects the payout and adds a note explaining the reason.
You receive an email about the rejection.
Review the rejection note in the Partner Dashboard.
Upload a corrected invoice and resubmit it.
The automatically generated invoice is not regenerated through the normal partner flow. If regeneration is required, it must be handled by the Zid team.
Need Help?
For:
Missing payout records
Missing invoices
Rejected or incorrect invoices
Tax clarification
Other payout-related issues
Go to:
Partner Dashboard → Help & Support → Contact Us
When contacting support about an invoice or payout, include the payout code to help the team investigate the issue.