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For Theme Partners

This article explains how Theme Partners can access payouts, review statuses, view generated invoices, and manage payout-related actions in the Partner Dashboard.

Theme Partners can review and manage their payouts from the Partner Dashboard.

For themes covered by an approved VAT agreement, Zid generates the invoice automatically. No manual invoice upload is required when the payout is first created.

For complete details about invoice generation schedules, tax handling, invoice requirements, payout statuses, and troubleshooting, see the Theme Payouts article.

Access Your Theme Payouts

  1. Sign in to the Partner Dashboard.

  2. Go to Payments → Payouts.

  3. Select the Themes tab.

You need the appropriate payouts permission to access this page.

From the Payouts page, you can:

  • Review monthly payout records

  • Search and filter payouts

  • Check payout statuses

  • Open payout details

  • View or download generated invoices

  • Access payment receipts

  • Upload a corrected invoice if Finance rejects a payout

Payout Statuses

The current payout statuses in the Partner Dashboard are:

Status

Description

Awaiting invoice

The payout requires an invoice before Finance review.

Under review

Zid Finance is reviewing the payout and invoice. VAT payouts move to this status after the invoice is generated automatically.

Rejected

Finance identified an issue. Review the rejection reason and upload a corrected invoice if required.

Settled

The payout has been approved and payment has been completed.

View Payout Details and Invoice

To view the details of a payout:

  1. Go to Payments → Payouts → Themes.

  2. Find the relevant payout.

  3. Click the View/Open details action.

The Payout details window displays information such as:

  • Payout code

  • Status

  • Theme name

  • Payout period

  • Partner share

  • Zid share

  • Withholding tax

  • Attachments

For VAT payouts, the automatically generated invoice appears under Attachments as: Invoice.pdf

You can preview or download the invoice directly from this section.

Automatic VAT Invoices

For themes with an approved VAT agreement:

  • Zid generates the invoice automatically.

  • The payout moves to Under review after generation.

  • The invoice appears under Payout details → Attachments.

  • Partners are not notified when the invoice is generated, so check the Payouts page regularly.

If Finance rejects the invoice, you will receive the rejection reason and can upload a corrected invoice.

Payout Reports

You can download the payout report to review the transactions included in a payout and verify the payout amount.

Need Help?

If you have an issue with:

  • A missing payout

  • A missing invoice

  • An incorrect or rejected invoice

  • Tax information

  • Settlement

Go to:

Partner Dashboard → Help & Support → Contact Us

Include the payout code when contacting support so the team can identify the affected payout.

For detailed payout guidance, see the Theme Payouts article.


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